Privacy
Last updated 26 September 2026
Hassist is a daily AI companion phone call for parents in India, with a private dashboard for their family. We are not a medical device and not an emergency service. This page explains what we collect and why.
Signing in
You sign in with Google. Hassist does not create or store a password. Google shares your name, email address and profile picture with us, and we keep you signed in on your device for up to 30 days.
What we collect, and why
We only ask for what Maya needs to look after your parent and keep you informed.
- About you: your name, email and phone number, so we can reach you and show you your parent’s updates.
- About your parent: their name, phone number, language and preferred call time, so Maya can call them the way they like; their medicines, so Maya can remind them; and trusted contacts, so we know who to alert if something is wrong.
- From Maya’s calls: short notes on how your parent is doing, their mood, medicines and anything to follow up, so you can see their day without being there.
- Things you ask us to do: medicine orders, prescriptions, hospital quotations and service requests, only to get them done for you.
- Payments: your plan and payment status. Card, UPI and bank details go straight to Cashfree; we never see or store them.
How we protect your family’s information
- You sign in with Google, so there is no Hassist password that could be guessed or leaked.
- Everything between your phone and Hassist is encrypted.
- Maya will never ask your parent for financial details or private information. She is set up to keep every call about company and care.
- We never sell your family’s information, and call notes and health details are never used for advertising.
- You stay in control: ask us any time to see, correct or delete what we hold.
How we use it
To place Maya's calls, show your family dashboard, send alerts to your family and local contacts, handle your requests and payments, give support, and improve the service. We do not sell your family’s data.
Who else processes it
We share only what each service needs: Google (sign-in), our voice and calling partners for the calls, Cashfree for payments, and the doctors, hospitals or service providers involved when you ask us to arrange something.
Keeping and deleting data
We keep your account, call notes and requests while your account is open. Email support@hassist.in to see, correct or delete your information, or to close your account. Some payment records may be kept longer where the law requires.
Contact
support@hassist.in
