For NRI families

Arranging a parent’s surgery in India when you live far away

When a parent needs surgery and you are in another city or country, the hard part is coordination. A short plan keeps you in control.

Short answerWhen a parent needs surgery and you live far away, collect written quotations from more than one hospital, confirm insurance and pre-approval, choose a local contact who can be at the hospital, and keep all documents in one place. A service like Maya Negotiator can compare quotations and negotiate for you.

Key facts

Start with the doctor’s plan

Get the diagnosis and treatment plan from your parent’s doctor. Everything else, including the price and the hospital, follows from that plan.

Get more than one quotation

Ask two or three hospitals for a written estimate for the same procedure. Compare room, stay, implant or lens and exclusions side by side.

Sort insurance early

Ask the insurer whether the procedure is covered, whether the hospital is on the cashless network, and how long pre-approval takes.

Have someone on the ground

A relative, neighbour or the local contact you already have on Hassist can be at the hospital for admission, documents and questions.

Let a team help

On the Pro and Max plans, Maya Negotiator lets you upload a quotation or share the details from your phone, and the Hassist team negotiates or finds alternatives and books the appointment after you approve.

Frequently asked questions

Can I do this entirely from abroad?

Much of it, yes: quotations, comparison and approvals can be done remotely. Someone local is still valuable for admission day.

How do I pay?

You pay the hospital directly. Hassist never handles treatment payments.

Does Hassist choose the hospital or the treatment?

No. The doctor decides the treatment, and you choose the hospital from the options. Hassist gives no medical advice.

Can Hassist help with this?

Yes. Pro and Max plan families can use Maya Negotiator: upload the quotation or share the details, and the Hassist team negotiates and looks for alternatives, replying within 24 hours. You pay the hospital directly.

See how Hassist can support your family

Start with a 3-day free trial and choose your parent’s preferred call time.
Create family account

Hassist provides companionship and family-support information. It is not a medical diagnosis, medical device, emergency service or replacement for professional care. In danger, call 112.