Hospital & surgery help

Get better prices on your parent’s surgery and hospital treatment

A hospital estimate for a parent’s surgery can arrive on a stressful day, with little time to compare. Maya Negotiator gives your family a team to check the quotation, negotiate, and find alternatives.

Short answerMaya Negotiator is a Hassist service for Pro and Max plan families in India. Upload a hospital quotation, or share the surgery, budget and city, and the Hassist team negotiates with the hospital or finds cheaper options, replying within 24 hours. You choose, and you pay the hospital directly.

Key facts

Step by step

  1. Start from the family dashboard. Press Maya Negotiator on the dashboard. Choose I have a quotation, or No quotation yet.
  2. Share what you have. Upload the hospital quotation as a PDF or photo. Without one, share the surgery, a budget between five thousand rupees and fifteen lakh, when it is needed, insurance, city, patient age, current medication and an optional preferred hospital and room type.
  3. Watch the progress. The dashboard shows three steps and the hours left: request received, Maya negotiating or finding hospitals, and best price or alternatives ready.
  4. Choose an option. Pick the negotiated price or an alternative, or ask for more options.
  5. Approve the confirmed quotation. The team gets the hospital to confirm the price in writing. You open the confirmed or revised quotation on your dashboard and approve it.
  6. Book with the hospital. After your approval the team books the appointment and shows you the date, the place and what to bring. You pay the hospital directly.

Why it helps

Hospitals often quote different prices for the same procedure, and packages differ in what they include. A second pair of eyes on the quotation, plus a comparison, helps a family decide with more confidence.

What we look at

Package or itemised pricing, room category, expected days of stay, implants or lenses, doctor and anaesthesia fees, consumables, medicines and insurance approval. See our guide on how to check a hospital quotation.

Insurance

Tell us whether the patient has insurance. Cashless network hospitals and pre-approval can matter as much as the headline price, so the team keeps this in view.

What it is not

Hassist does not give medical advice, choose a treatment or replace the treating doctor. The doctor and the hospital decide the final plan and price, and savings are not a guarantee.

Your information

The quotation and details you share are used only to get you a better price. Nothing is shared with a hospital without your agreement.

Frequently asked questions

How much can I save?

It depends on the hospital, the procedure and the quotation. Some quotations have room to come down and some do not, so Hassist does not promise a saving.

Which plans include Maya Negotiator?

The Pro and Max plans include it at no extra charge. It is not part of the 3-day free trial.

Can I use it without a quotation?

Yes. Share the surgery, budget, timing, insurance and city, and the team finds hospitals that fit and gets you quotations.

What if the hospital will not reduce the price?

The team looks for alternative hospitals that fit your budget and shows you the options to compare.

Will I see the final quotation?

Yes. After you choose an option, the hospital’s confirmed or revised quotation appears on your dashboard. You can open it and approve it before anything is booked.

Does Hassist take the payment?

No. You pay the hospital directly, and Hassist never handles treatment payments.

How fast will I hear back?

The team replies within 24 hours, and the dashboard shows the hours left.

See how Hassist can support your family

Start with a 3-day free trial and choose your parent’s preferred call time.
Create family account

Hassist provides companionship and family-support information. It is not a medical diagnosis, medical device, emergency service or replacement for professional care. In danger, call 112.